Student Billing Coordinator
Whitestown, IN
Position: Student Billing Coordinator
Reports to: Chief Financial Officer
Primary Responsibility:
The Student Billing Coordinator is responsible for managing the billing and payment aspects of student accounts as well as maintaining great relationships with our families, all while living out our vision of equipping students to impact the world for Christ. We are Jesus-centered, relationally-driven, and educationally anchored.
Qualifications:
- 1-2 years of office/admin experience.
- Strong attention to detail and organizational skills.
- Strong communication and problem-solving skills.
- Great customer service and interpersonal skills.
- Ability to work independently as well as part of a team.
Responsibilities & Duties:
- Set up accounts for new students, ensuring correct initial billing with regard to amounts and payment plans.
- Monitor current accounts for accuracy.
- Discuss with families concerns or questions.
- Ensure timely receipt of student account receivables and work with families to rectify delinquent accounts.
- Settle accounts for withdrawn and graduating students, ensuring correct final billing.
- Incidental Billing - Handle the billing for incidental charges, including but not limited to Before and After School Care and lunch fees.
- Monitor credit balances. Transfer balances or prepare refunds as necessary.
- Financial Aid:
- Process financial aid applications received from families, creating a preliminary financial aid package for each application.
- Maintain a spreadsheet of financial aid awards.
- Post approved aid packages to student billing accounts.
- Submit voucher applications and collect signed documents from parents.
- Monitor SGO applications to ensure completeness.
- Receipts:
- For checks received in the office, ensure payments are posted accurately, if appropriate, and prepare a daily electronic deposit.
- For cash received in the office, ensure payments are posted accurately, if appropriate, maintain a cash receipt log of cash received, and prepare a weekly bank deposit.
- Accounts Payable:
- Assist with printing and mailing checks for vendor payments.
- File paid invoices.
- The position works as part of the business office team and will be expected to help others as workflow dictates.
- Other duties as assigned.
Full-time, exempt, salaried position.
Work schedule: Monday - Friday; 7:30 am - 4:00 pm (12-month employee)